1. About this website

This website provides information about Gibbs Parent Consulting and the parent guidance and practical coaching services offered by Timothy Michael Gibbs trading as Gibbs Parent Consulting.

Business name: Gibbs Parent Consulting

Provider: Timothy Michael Gibbs

ABN: 59 800 821 073

Website: gibbsparentconsulting.com.au

2. General information only

The information on this website is general information only and does not take into account any individual child, parent or family circumstances. It is not advice and must not be relied on as advice. In particular, it is not, and is not a substitute for, personalised parent guidance or for medical, mental health, allied health, developmental, psychological, legal, family violence, child protection, emergency or crisis advice or services.

Visitors should not act, or decide not to act, on the basis of website content alone. Before making any decision affecting a child or family, they should obtain guidance suited to their own circumstances and, where relevant, seek advice from a suitably qualified professional or service. Any reliance placed on website information is at the visitor's own risk.

3. No client relationship from website use

Reading this website, downloading information, sending an enquiry, or receiving an initial response does not automatically create a client relationship.

A client relationship is formed only when Gibbs Parent Consulting accepts the service as suitable, the service is booked and confirmed, and any required client documents, payment arrangements and client service terms are completed or agreed.

4. Service scope

Gibbs Parent Consulting provides parent guidance and practical coaching focused on child development, routines, behaviour foundations, emotional regulation, the home environment and practical support.

The service does not provide diagnosis, psychotherapy, counselling, individual parent therapy, couples counselling, medical advice, legal advice, emergency response, crisis intervention, child protection investigation, family violence case management or clinical treatment.

If a concern appears outside the scope of parent guidance and practical coaching, Gibbs Parent Consulting may decline, pause or end the service and may recommend that the family seek support from a more appropriate professional or service.

5. Emergency, crisis and safety concerns

Gibbs Parent Consulting is not an emergency or crisis service.

If there is immediate danger or urgent risk of harm, call 000.

Concerns involving immediate safety, urgent medical issues, mental health crisis, family violence, abuse, neglect, child protection concerns or clinical assessment needs should be directed to the appropriate emergency, medical, mental health, family violence, child protection or crisis service.

Information shared with Gibbs Parent Consulting may not remain confidential where there is a concern about the safety or wellbeing of a child, parent, consultant or another person, or where disclosure is required or authorised by law.

6. Enquiries

Submitting an enquiry does not guarantee that Gibbs Parent Consulting is the right service for the family or concern described.

Gibbs Parent Consulting may ask for further information before accepting a booking. A service may be declined, paused, referred out or redirected where the concern appears outside scope, unsafe, unsuitable, too complex for the service, or better supported by another professional or service.

Please do not include unnecessary sensitive information in an initial website enquiry. Further information can be collected through the intake process if the service appears suitable.

7. Accuracy, availability and changes

Gibbs Parent Consulting aims to keep website information accurate and current. However, service details, pricing, availability, service areas, policies and website content may change from time to time.

Where a service is booked, the specific service arrangement will be governed by the confirmed booking information, service agreement, invoice, payment and cancellation terms, privacy notice and any other client documents provided or agreed at the time of booking.

8. Fees, bookings, cancellations and refunds

Website service descriptions and prices are provided for information and may change. Confirmed service fees and payment arrangements will be set out in booking communications, invoices and client documents.

Cancellation and refund terms are addressed in the Payment, Cancellation and Refund Policy and Client Service Agreement and Terms. Those terms do not limit any rights a client may have under Australian Consumer Law or other non-excludable laws.

9. Australian Consumer Law

Nothing in these Website Terms and Disclaimer is intended to exclude, restrict or modify any right or remedy that cannot lawfully be excluded, restricted or modified, including any rights under Australian Consumer Law.

Where a service is purchased, any applicable consumer guarantees and remedies will be considered in accordance with Australian Consumer Law and the relevant client documents.

10. Privacy

Information submitted through the website or enquiry form will be handled in accordance with the Gibbs Parent Consulting Privacy and Information Handling Notice.

Privacy enquiries can be sent to tim@gibbsparentconsulting.com.au.

11. External links and third-party services

This website may include links or references to external websites, resources, services or organisations. These links are provided for convenience or general information only.

Gibbs Parent Consulting is not responsible for the content, availability, privacy practices, conduct or service quality of external websites, services or organisations.

12. Website security and electronic communication

Reasonable steps are taken to manage website and communication security. However, no website, online form, email system or electronic communication method can be guaranteed to be completely secure.

Visitors should avoid sending unnecessary sensitive information through the general website enquiry form. More detailed information can be requested through the intake process if the service appears suitable.

13. Use of website content

Website content is provided for personal, non-commercial use by visitors seeking information about Gibbs Parent Consulting services.

Unless permission is given in writing, website content must not be copied, reproduced, adapted, distributed or used for commercial purposes, except as permitted by law.

14. Limitation of reliance

To the extent permitted by law, Gibbs Parent Consulting is not responsible for loss arising from reliance on general website information without obtaining support appropriate to the person’s individual circumstances.

This section does not exclude, restrict or modify any consumer guarantee, liability, right or remedy that cannot lawfully be excluded, restricted or modified.

15. Governing law

These Website Terms and Disclaimer are governed by the laws of Victoria, Australia. All parties agree to abide by the exclusive jurisdiction of Victoria in the event of any dispute or claim.

16. Contact

Questions about this website or these terms can be directed to:

Email: tim@gibbsparentconsulting.com.au

Phone: 0478 480 212